Here are answers to the questions we hear most. If yours is not here, write to us — see Contacts.
Signing in and your account
How do I sign in?
Click "Sign in" and choose a method: your mobile number (we text you a 6-digit code), your e-mail (the code arrives by e-mail) or your Google account. There is no password. Your account is created the first time you sign in.
The SMS code does not arrive. What should I do?
Check the number and wait a couple of minutes. You can ask for a new code once the timer on the page runs out. The number of attempts per hour is limited to prevent abuse; if you reach the limit, try again later or sign in by e-mail.
How do I change my phone number or e-mail?
In the profile section of your account. A new number is confirmed with an SMS code, a new e-mail with a code sent to it. After a number change your listings move to the new number automatically.
How do I delete my account?
Your account profile has a delete button. The account's personal data is anonymised and your listings are unpublished.
Listings
How do I post a listing?
- Sign in with your phone number (buyers need to see a confirmed number).
- Click Post a listing and choose the make, model and year.
- Fill in the details, price and description, and upload photos.
- Check the preview and publish.
If moderation is switched on, the listing appears once a moderator has checked it.
How much does posting cost?
A standard listing is free. Only promotion services are paid — see Plans and services.
Which photos should I upload?
Real photos of this very car: the outside from every side, the interior, the dashboard with the mileage, the engine bay. No photos of other cars, no advertising text and no phone numbers in the pictures. The form shows the minimum and maximum number of photos.
How do I edit or remove a listing?
All your listings are under My listings, where you can edit, unpublish and republish them.
My car is sold. What now?
Click "Sold" under My listings. The listing leaves the site, and buyers who saved it to favourites see that the car has been sold. "Sold" cannot be undone.
How long does a listing stay on the site?
Listings are published for a set term. Before it ends we remind you by e-mail or Telegram, and you can renew it with one click.
Promotion
How do I raise my listing?
My listings has a "Raise" button. You can raise a listing for free once every few days; the button shows when the next free raise is available. A raised listing goes back to the top of the "newest first" list.
What paid services are there?
Top (on the home page and above catalogue results), highlight, raising in search, badges such as "Urgent", and bundles. Details and prices are on Plans and services. Payment is made online by bank card.
For buyers
How do I contact a seller?
Click "Show phone" on the listing page, or send the seller a message through the site (when they posted the listing themselves). Conversations are kept under Messages.
How do I follow new listings?
Set up filters in the catalogue and click "Save search". Once signed in, you get alerts about new matching listings by e-mail or Telegram — settings are under Notifications.
Favourites and comparison
The heart on a card adds the car to your favourites. The "Compare" button puts the listing into comparison, where cars sit side by side with all their specifications.
Safety
How do I avoid scams?
- Never pay a deposit for a car you have not seen in person.
- Never share SMS codes or card details. autoland.md staff will never ask for them.
- Check that the VIN and registration details match the documents and the car itself.
- Meet in a busy place and have the car inspected at a garage before buying.
More in How to avoid scams and Safe deal.
How do I report a listing or a user?
Click "Report" on the listing page or in the conversation and choose a reason. Moderators review every report and block the listing or account if needed.